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HP Pavilion 15cs0020nl
Microsoft Windows 10 (64-bit)

I have a HP Pavilion 15-cs0020nl. It works fine but sometimes gives me blue screens. Also fails to resume from suspension state and stays with black screen (power led is on and fans are active). The only way to bring back the pc is to press down the power button for 4 sec until it forces hardware poweroff and after this the pc restarts without problems.

 

 

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