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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-30-2019 07:59 AM - edited ‎11-30-2019 08:01 AM

HP Recommended
Product: HP Officejet Pro 8610
Operating System: Microsoft Windows 10 (64-bit)

I just got a new DELL computer with WIN10.  I can print okay, but scanning is a problem.  On my old WIN7 machine I had an icon on my desktop for the HP Printer Assistant that I clicked and that application gave me the ability to scan.   How do I get that icon on my new computer?  Do I have to download the drivers to my new computer?  I was hesitant to do that since I can print so I assume the drivers are already on my new computer. 

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