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My Envy 4525 printer will not detect my wireless router via the Wireless set up Wizard, or using WPS.  The printer was previously successfully connected to the same router for the past few months.  No idea why it won't connect now.  I have tried resetting the network defaults and powering everything off and back on again.

The Wireless wizard finds many router but not mine and when I type the name, it says it is not there - the router is working fine on both my phone and my computer. Any suggestion about what I should be doing?

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