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12-18-2019 12:04 PM
Says it was not turned off correctly and then I get a message that there is a paper jam. No paper jam and nothing will print. I have unplugged it several times and followed instructions I've seen here but nothing is working. I see that the problem is shared on here a lot so it must be HP. Please give a phone number to get this fixed at your expense. I've wasted too much time already.
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