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Hi,

I have a HP OfficeJet 8720 connected to ethernet in my home office and I am running W10 on my computer. Everything works fine.

When starting a RDP session to my companies Windows Server 2019 based terminal server I cannot use my local HP 8720 as printer as not fitting driver is installed on the terminal server (Win2019).

I already did a test by installing the Server 2012 x64 driver, but it doesn't print correctly.

 

Question: where to get a x64 driver supporting Windows server 2019 and how to install it correctly?

 

Regards, Stefan

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