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‎01-07-2020 12:15 AM

HP Recommended
Product: 15-dy1018ca
Operating System: Microsoft Windows 10 (64-bit)

Device -HP Laptop 15-dy1018ca

Product number:6GH87UA#AB

I bought three USB C - Hubs with HDMI port. None of the HDMI port is working, all other ports on the hub are working. Is there an issue with this model of Laptop HP Laptop 15-dy1018ca? I tried a clean re-install still same issue. All USB C hubs reporting the same issue.

 

Error 

Windows has stopped this device because it has reported problems. (Code 43)

A USB port reset request failed.

 

USB C Hubs tried so far (all of them report the same issue)

https://www.amazon.ca/gp/product/B07YHJV74T/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

https://www.amazon.ca/gp/product/B07JQFF81H/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

 

Please advise if there is a work around. Also let me know if there a compatible Hub

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