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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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I have a new HP 9025 printer and trying to setup a default folder in my PC so I can Scan to Computer. When I click on  "WebScan" I get the error:  <You cannot use this function because it has been disabled. For more information, contact the person who set up the printer>  I am the one (Administrator/User) who set up the printer but nothing I've tried seems to work. What is the proper way to use WebScan so I can Scan to Computer, using a default folder.

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