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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-12-2020 10:48 AM

HP Recommended
Product: OfficeJet Pro 8720
Operating System: macOS 10.14 Mojave

I am unable to consistently start a scan from the printer to my computer. the screen indicates it can not find the computer.  There are none listed to choose from when there should be three listed.  Do a restart and all are listed and available.  10 minutes later and there will be none listed and I need to do a restart for the scan to computer to be available.  Does this have something to do with the sleep mode, or is the firmware corrupt?

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