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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-22-2020 10:42 AM

HP Recommended
Product: HP OfficeJet Pro 9018
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to setup my new OfficeJet 9018 with Scan to e-mail. 

Through research I was able to properly configure the Scan to e-mail settings to connect to my Yahoo account, so no longer get the failed connection for e-mail.

 

When trying to send a scanned document to an e-mail address I get the following error:

   The Servers Security Certificate can not be validated

 

So now I'm directed to the Network setup in creating a new Security Certificate.

 1. the first option of Create a New Self-Signed Certificate does nothing - still get the same error.

 2. the 2nd option is Create a Certificate Request - go through this option and save a certificate to my computer and then select import to the printer from where it is saved.  Get this error:

The certificate file is corrupted or uses an unsupported file format.

 

Any ideas on how to get a good certificate on the new printer?

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