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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎01-22-2020 04:22 PM

HP Recommended
Product: HP Laserjet 3030
Operating System: Microsoft Windows 10 (64-bit)

I replaced my Win7 with a Win10 machine. The downloads available for the HP LaserJet 3030 allow me to print but the scanner is not recognized. It doesn't think I have one. I do not see any additional downloads to support this printers functionality.

I ran  upd-pcl6-x64-6.9.0.24630.exe - the printer works but the scanner is not shown under devices.

Windows Fax & Scan says that "no scanners are detected".

Any suggestions on how to get win10 to see the scanner?

 

I also tried the download that said it was a universal USB communication driver.

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