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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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    01-31-2020 12:55 PM
        Product: Hp Officejet pro 9010
      
      
        Operating System: Microsoft Windows 10 (64-bit)
      
	Scanning to email I have used SMTP server SMTP.gmail.com
port# 465
always use secure connection is unchecked
the test gives error stating printer is unable to validate servers security certificate
							
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