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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet 250 Mobile All-In-One
Microsoft Windows 10 (64-bit)

Does anyone know whether there is a scanning software feature for my HP Officejet 250 Mobile All-In-One?  I have two older version of this machine, the HP Officejet 470 and the Officejet 150, both of which came with scanning software accessible from the desktop that will save scanned items in a variety of formats such as PDF and Word.  Unfortunately, the Officejet 250 is not compatible with the older scanning software, and saves scanned items only in photo formats such as jpeg and tif.  Plus there are no options for making adjustments to the final product.  

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