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‎02-15-2020 11:07 AM

HP Recommended
Product: envy 5055 all in one printer scanner
Operating System: Microsoft Windows 10 (64-bit)

I've installed and uninstalled the driver several times.  It still doesn't work.  I used the HP Smart and HP printer scan doctor.  They did resolve anything either.  The scanner is works fine but the printer doesn't show up in the device hardware properties either.

 

I don't know what there is left to do at this point.

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