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‎02-21-2020 08:04 PM

HP Recommended
Product: hp 8720
Operating System: Microsoft Windows 10 (64-bit)

I am unable to print today for some unknown reason. I have re-installed the software, used print doctor and still no printing. I can print the quality pages after cleaning. I can print as usual from my wife's computer with the same windows 10 version and installed HP8720 software. I can print from my Android phone. When I attempt to on my laptop print, I get the cycle sound and when I expect the paper to feed there is a pause, and a sheet is fed and it may have the top line of an email or nothing at all. It keeps feeding sheets as if it is retrying. The printer status indicator for the HP8720 then shows an error. I have never experienced anything like this prior to today.

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