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HP Envy 4520 All in one Series
Microsoft Windows 10 (64-bit)

Hi, 

 

My printer appears to be setup correctly however, every time i restart the job gets stuck and shows the 'Attention Required' status in the printer queue.

 

If i run the printer trouble shooter it doesn't find anything but before it finishes my printer starts to print.

 

So it appears to be some type of connection issue.  Every time i restart I have the same problem no matter what application I try and print from.

 

I have reinstalled all driver /software etc and its made no difference.

 

Any ideas?

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