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03-06-2020 08:43 AM
Product: Officejet 7110
Operating System: Microsoft Windows 10 (64-bit)
This is the only printer we are having issues with at nearly every monthly Window updates. When trying to print, It defaults to 8-1/2x11 paper size even though it is a wide format 11x17 installed. Click on "Properties" and nothing happens. The printer shows up twice in Scan Doctor, once "installed" and another "Not Installed". Only way to fix is to completely remove the printer and re-install. This is getting really ridiculous having to do this every month at a time when I'm trying to print out douments needed.
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