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‎03-13-2020 12:55 PM - edited ‎03-13-2020 12:57 PM

HP Recommended
Product: 15-bs020wm
Operating System: Microsoft Windows 10 (32-bit)

My laptop recently cracked on the outer shell close to the hinge and now the hinge seems to be broken and the laptop can’t open or close properly, it’s bulging when I try to close and it exposes the insides. It hasn’t fallen or been stepped on, it just happened out of no where. It happens to be out of warranty and when i contacted hp assistance I was informed that despite any kind of issue or the gravity it would cost $300-$400 to fix. I need a solution ASAP. Thank you in advance.

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