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‎03-17-2020 12:03 AM

HP Recommended
Product: HP Notebook W2M88UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

Thanks to a failed video conference yesterday, I was able to find out that my HP Webcam cannot be found. The error code it displays when trying to open the Camera is 0xA00F4244<NoCamerasAreAttached>. I tried using Device Manager as instructed to people that had the same problem, but nothing has worked. The driver for the camera is nowhere to be found; Imaging Devices only shows the driver of one of my printers and that's it. But if I click Show hidden devices from the View tab, I am able to see Other Devices with a question mark inside a small circle in the list which has the HP Webcam and the same question mark. If you click on the status, it says: "Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer." I have tried updating it and it changes to USB Video Device. I cannot roll it back as it is grayed out and uninstalling the driver to later reboot is not doing anything.
If someone knows how to fix this issue, please advise me on my next steps. Due to the virus, my school will be doing remote learning and the webcam will be a necessity. Thank you for your time.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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