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‎03-20-2020 11:24 AM

HP Recommended
Product: 15-ab153nr
Operating System: Microsoft Windows 10 (64-bit)

The webcam in my HP Pavilion Notebook is not working 15-ab153nr.  When opening the camera app or any other program that can use the webcam, all I get a black screen.  The light next webcam comes on, but no video is displayed. I have uninstalled the webcam and restarted the machine, but that doesn't fix it.  I search for an updated driver, but the results say I have the newest driver. The webcam is device manager shows up at HP TrueVision HD, but it using a Microsoft Driver.

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