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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎03-21-2020 04:35 PM

HP Recommended
Product: Pavilion 360x

I didn’t update or install any new software recently, but the last few times I have turned on or opened my laptop, the cursor/mouse will not appear on my laptop screen. The touchscreen still works so I am able to maneuver that way, but no idea why or how this happened.

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