• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-22-2020 12:34 PM - edited ‎03-22-2020 02:25 PM

HP Recommended
Product: F5S43A
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

On my HP deskjet 3630 I installed a newly purchased original HP 302 cartridge. However, I receive an incompatible cartridge error.

 

* I tried the hard reset as mentioned on the forum but of no use.

* Set the country to France,USA etc and after a hard reset but of no use.

 

Please note that it does accept my old cartridge 63 but it's dried up.  I moved to France and here only #302 are available.

 

Thank you 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.