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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎03-28-2020 02:38 PM

HP Recommended
Product: HP Office Jet Pro 8025
Operating System: Microsoft Windows 10 (64-bit)

I have a new HP Officejet 8025 that "scans to email" with a grey background.  Doesn't matter if it's a document or picture. Prints fine normally and scans to my computer with the expected white background.  Is there a good solution posted somewhere in this forum?   I tried to call yesterday and after an hour on hold I was cut off!

 

Any help is appreciated.  Thanks, Mike

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