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‎03-29-2020 02:48 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Recently I was exploring my HP Office jet Pro Plus' capabilities and I must have accidentally switched a feature to on as I now can not use the 'Wireless Setup Wizard' among st other features. I was inside of the embedded web server portion of my printer and I recall tinkering with the encryption settings but I don't remember turning any to 'ON.' Anyways I am now locked out of several features and my printer is stuck in 'Offline' mode. 1) Wireless, Wireless Direct, Wireless Setup Wizard and Wi-Fi Protected Setup now have a little white panel lock avatar beside them on my printer's on device screen. My Wireless on the printer, says that it is on but I can not access it as I get a message that states, "The feature has been locked by your system administrator or the person who setup the printer." The 'Restore Network Defaults' is also locked with the little white panel lock avatar displaying. I am lost as to how to fix this and would really appreciate any sort of help or suggestions on this issue, thank you very much in advance to those who post.

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