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03-29-2020 11:14 AM
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)
Howdy, I've had this printer for a while but while trying to install drivers on a new-ish laptop, the drivers can't install. I tried using the HP Smart app and manually downloading the drivers, but there always seems to be a problem during installation. The error message that came up said that "Windows found drivers for your device but encountered an error while attempting to install them... The driver cannot be installed because it is either not digitally signed or not signed in the appropriate manner. Contact your hardware vendor." I, of course, tried, but my warranty expired. I hope the community will be able to help me here. Thank you.
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