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‎04-03-2020 10:09 AM

HP Recommended
Product: HP Officejet Pro 6968
Operating System: Microsoft Windows 10 (32-bit)

I keep getting paper mismatch error from my computer and coping directly from the printer. I always use letter size paper and haven’t changed anything. I did have a paper jam but have cleaned out and followed all the paper jam instructions. I have had issues with this error since I got my printer. Sometimes just putting more paper in it would fix it, turning it off and on, or giving it a little shake and it would work again. I have tried turning it off and on several times and have gone through the forums searching for answers and haven’t found anything that solved it. I would love to just bypass this feature if at all possible. Thanks for any help.

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