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HP OfficeJet 8020
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Hello HP fourms,

 

I've scoured google and looked through a number of these forums -  but I cannot seem to see my issue.

 

I want to print on a custom envelope size which is not listed in the printer menu. I have a mac, and I have set the size of the paper in the custom sizes in the page-setup.

 

When I go to print, my printer displays there is a mismatch between the size I selected, and the size in the printer. Unfortunately I have not been able to find where I can set a custom paper size on the printer itself  whereas I can do this in my paper settings on my computer.

 

Attached are a couple screenshots, and a photo of the error on the printer:

 

custom paper size on computercustom paper size on computer

 

error on printererror on printer

 

Is there a way to override this error - or set custom paper sizes on my printer?

 

Thanks!

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