-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Gaming
- Gaming Notebooks
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
04-07-2020 02:01 PM
Product: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)
I cannot use my Touchpad and keyboard at the same time like is very much needed and desired in many applications (and most games) because the SmartSense setting does not function properly.
Going to Mouse Settings and then the Synaptics settings and turning "SmartSense" to Off does not solve the issue with the latest Synaptics drivers. Downgrading to an old Synaptics driver from 2013 does allow me to turn the SmartSense off successfully, but then other issues crop up.
I have un-installed, re-booted, re-installed, and re-booted several times with the latest driver and it simply will not work.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.