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HP Officejet 5200
Microsoft Windows 10 (64-bit)

My OfficeJet 5200 is several years old now, out of warrant but still functioning up until yesterday when I tried to change empty cartridges for new HP-branded ones.

 

Now, even after factory-reset, I can't get past the "Use SETUP cartridges" error. Other users in this forum who have experienced this error have been contacted by private message with details that "can't be shared in a public forum", in order to let them bypass this error. I'd be grateful if someone could share those with me so that I can continue to use my printer.

 

Many thanks in advance!

 

 

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