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04-13-2020 03:04 PM
So, the problem developed after trying to add the 4630 to another computer. It apparently corrupted the wireless setup and would not print on another (main) computer. Anyway, after some fussing I decided to just reinstall the software. More problems, software would not reinstall. Then I found I could not get the original software to uninstall, I got a "package returned uninstall error 5" needed administrator privileges. I found a troubleshooter from HP to apparently correct this.
Long story short, I was finally able to get the driver installed, it prints from applications OK. HP Print and scan doctor runs just fine. However I cannot get the HP 4630 software package to install. I don't use the Fax, however I do want to get the scanner back.
Anyone have any ideas as to what is preventing the HP 4630 software package from installing?