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‎04-19-2020 05:01 AM - last edited on ‎04-22-2020 07:37 AM by Retired

HP Recommended

Hello,

HP OfficeJet 3833 started printing only in b/w today. I've followed the instructions with uninstall and reinstall of software and drivers. No issues with cartridges. The initial test page worked, but suddenly when trying to print a document, it came out in b/w again. 

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