• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-21-2020 02:54 PM

HP Recommended
Product: Deskjet 2652
Operating System: Microsoft Windows 7 (64-bit)

I disconnected my Deskjet 2652 and moved it.  Now I cannot reconnect.  I go to HP Scan and get the error message is: "The Deskjet 2600 was not found".  I had left the cable attached to the computer and should only need to plug back into printer but it is not secure.  Where exactly is the port on the printer?  The only one I see is on the back at the right.  Looks just like the old phone line slots so I don't see how that can possibly fit a USB.  I know this is a stupid question but I am a stupid person, okay?  (And speaking of stupid, it's pretty stupid that the HP start poster shows a big picture of the power cord (which even I can figure out) and makes no mention of connecting a USB cable.)   Anyway will someone please tell me how to get connected again for scanning purposes?  Thank you.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.