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‎04-26-2020 07:58 AM

HP Recommended
Product: HP Tango
Operating System: Microsoft Windows 10 (64-bit)

Hello, I am not able to print. 

 

I receive the message from "donotreply@hpeprint.com" that confirms "ePrint job received", but nothing comes out from my HP Tango printer. 

1) the e-mail address is correct 2) the printer is online 3) the account is authorised 4) is one attachement less than 10Mb. 

 

I tried to switch the web Service off and on, I tried to "add" the printer again to the Hp account, I tried to switch Print Anywhere off and on but nothing happened.  

 

My HP Tango is reachable from the Web as Google Cloud Print works perfectly.

 

Any clue or piece of advice?  

 

 

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