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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎05-11-2020 05:32 AM

HP Recommended
Product: HP Photosmart 5510
Operating System: Microsoft Windows 10 (64-bit)

Hi ! My Photosmart 5510 stopped to scan via wifi. Both directions fail:

 

HP->PC, also PC->HP

 

If I connect via USB, everything is fine.

What I did:

 

Removed all HP software

Reinstalled latest All-in-One Software

Removed the printer from windows Printer management several times.

Reinstalled the printer

Run Scan Doctor 5.3.1 - reports  no error on USB, reports driver error via wifi

 

Disabled all AV,Firewall etc.

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