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HP OfficeJet 5255
Microsoft Windows 10 (64-bit)

I recently purchased an HP printer OfficeJet 5255. it is set up and working fine wirelessly. I don't want a wireless connection.

I want to connect it to my computer via a USB connection. When i initially set it up wirelessly, I was able to switch it to the USB connection, but then a few days later the USB connection disappeared and it is back to wireless.

I uninstalled the printer, disconnected the USB from the computer and started the re-install. I used HP Smart and then went back in an selected the full software and driver package. The HP instructions tell me I will be asked to choose a printer connection option, but I never got the option.

Can someone help be connect this printer to my computer using a USB connection?

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