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HP OFficeject 4630
Microsoft Windows 10 (64-bit)

My HP Officejet printer all of a sudden won't scan or print. It said offline and I could not get it to work.  So I uninstalled the printer on my Lenova Yoga computer and reinstalled it.  Now when I try to print the test page it won't print the test page.  And, I try to scan and it says scanner is not connected.  When I go to printers and scanners on my computer - under the HP Officejet 4630, it says default, error.  Help? 

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