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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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06-06-2020 03:42 PM
Product: HP DeskJet Ink Advantage 3835
Operating System: Microsoft Windows 10 (64-bit)
When scanning through feeder as a document in some [random] pages the scanner of my HP DeskJet Ink Advantage 3835 only scans part of the page. Nothing in playing around with configuration helps. It only happens with specific pages of the document. Looks like the scanner randomly decides to identify image on the page and scan only this image. The config is set on "Document" and not "photo"
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