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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 10 (64-bit)

Hi Guys. 

 

I got the Laser Jet Pro MFP M130fw recently and i am not able to scan to a network folder. I shared the folder as instructed and provided the link + windows username yet i am still not able to access from my scanner to the folder. Kindly note that i am successfully connected through the wifi router and i am printing normally. I am also scanning using my HP scan software and the scan is ok. But with the "scan to network folder" option i have the capability to control the quality and type of the scan which suits me well.

 

Did any body face the same issue before?

 

Thanks for your assistance in this regards. Apologies if someone asked this question before as i am a new member here.

 

Regards,

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