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Microsoft Windows 10 (64-bit)

Buongiorno a tutti,  da dopo l'aggiornamento anniversary update di Windows 10  *non funziona più il sensore biometrico di impronte digitali*, Microsoft dice di contattare il Produttore del PC per risolvere il problema, qualcuno ha avuto il mio stesso inconveniente ? come risolvere ? Grazie per ogni possibile aiuto. 

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Hello everyone, after the Windows 10 anniversary update * the biometric fingerprint sensor no longer works*, Microsoft says to contact the PC manufacturer to solve the problem, has anyone had the same problem? how to solve? Thanks for any possible help.

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