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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎07-10-2020 01:35 PM

HP Recommended
Product: HP Envy 4500
Operating System: Mac OS X 10.11 El Capitan

Hi. I downloaded and installed the HP 4500 scanner software from the HP website. Attempted a test scan and it failed.

I went back to the HP Utility window to check the "Enable Scan to Computer" box but it is still greyed out.

Not sure where to go from here.

 

scan to computer.png

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