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‎07-10-2020 07:03 PM

HP Recommended
Product: HP LaserJet Pro M1132 MFP
Operating System: Microsoft Windows 10 (64-bit)

I have a HP LaserJet Pro M1132 MFP printer/scanner. It always worked fine, but I now have a new computer, a desktop PC, and the drivers won't install.

I downloaded the latest drivers from the HP website:

 

HP_M1130_M1210_MFP_Full_Solution-v20180815-10158769.exe

LJM1130_M1210_FW_Update_Security_20140318.exe

 

The security update won't work, because it says the printer isn't found. The "Full solution" - file shows it's extracting the files and then just stops. 

 

I tried running the HP printer scan and diagnostic tool. It will find the printer and then tell me the proper software drivers aren't installed. It shows a download link for the proper software, but when I follow that, I get a page not found error on the HP site.

I tried turning off the firewall and antivirus software. The "Full Solution"-software will give an error saying it "can't delete the output file."

When I first plugged in the printer, I got a message that the drivers needed to be installed, and by accident I clicked it away. So I don't know if something went wrong there.

 

I hope this forum can help.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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