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‎07-17-2020 12:04 PM

HP Recommended
Product: Surface Pro 6
Operating System: Microsoft Windows 10 (64-bit)

I am trying to replace an ink cartridge in my HP OfficeJet Pro 8715.  However, it keeps telling me that the ink cartridge is depleted (which it is not because it is a new HP ink cartridge).  How do i fix this problem?

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