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07-30-2020 02:40 PM - edited 07-30-2020 02:44 PM
Product: Officejet Pro 8620
Operating System: Microsoft Windows 10 (64-bit)
Hello all
I just bought my new laptop and try to set up "Scan to Network Folder" from the Officejet Pro 8620 to my Dropbox.
This worked fine with my old laptop but not with the new one.
NetworkPath: \\LAPTOP-MyName\Dropbox
UserName: MyName@outlook.com
Password: The Password I use for opening my Computer
Any ideas why this does not work?
Thanks,
Walter
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