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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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‎08-04-2020 04:01 PM

HP Recommended
Product: HP office jet pro 6968
Operating System: Microsoft Windows 10 (32-bit)

Printer failure is the error code.  "There is a problem with the printer or print system.  Turn the printer off, then on.  If you continue to get this message, contact HP.  0x6100004a."

I've turned the printer off and on multiple times and tried to run through just a print of a copy and it always takes me back to this error code.

 

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