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‎08-06-2020 07:53 AM

HP Recommended
Product: OffieJet Pro 8024
Operating System: Other

I have a new "old stock" HP Officejet Pro 8024 I purchased recently to run on an old XP computer.

It has never been used, but it didn't come with ink cartridges. I purchase a set of new XL cartridges - genuine HP - and inserted them. However, the printer will not set up as the message on the screen says it needs the setup cartridges and not the regular ones to proceed.

I have had a good look around the Internet, and other models of a similar age have a service menu which would allow me to bypass this requirement. However, there is nothing for the 8020 series printers which I can find.

Does anyone have a hint on how to bypass the need for setup cartridges on these printers?

Thanks

Madrilleno

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