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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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08-07-2020 02:08 AM
Product: HP Color LaserJet Pro M478f-9f
Hello team,
I have Hp Printer model : HP Color LaserJet Pro M478f-9f and tried to install via usb and network as well. While tried to scan document not able to scan showing error" Scan to computer feature is not enabled" Please find the attached screen shot. Please suggest how to enable scan to computer feature from web or physically. I tried to enable Hp software but option is not there.
Tags (4)
- Tags:
- and click the printer name in the list of results. HP Printer Assistant opens. Click Scanner Actions
- and then click Manage Scan to Computer. Click Enable to activate the scan to computer option.
- HP Color LaserJet Pro M478f-9f
- mentioned option not working Search Windows for your printer model name
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