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08-07-2020 10:49 PM
Product: HP Office Jet 3830
Operating System: Microsoft Windows 10 (64-bit)
I am trying to do a double sided print. I know that the 3830 requires a MANUAL feeding of the paper to print the second side.
HOWEVER, when I click on the option to do 2-sided printing, it ONLY prints in BLACK & WHITE. I cannot figure out how to get it to print in color.
If I set the printer to just print x # of copies of side 1, then re-feed the paper and tell it to print x # of copies of side 2, it prints in color just fine.
Apparently, it is something I am missing that I need to click on the make sure the 2-sided printing prints in color.
And I do know about the check box to print in gray scale and it is NOT checked.
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