cancel
Showing results for 
Search instead for 
Did you mean: 
Gazzataf
New member
2 0 0 0
Flag Post
HP Recommended
HP Envy photo 7134 Series printer
macOS 10.12 Sierra

I have a HP Envy photo 7134 Series printer. 

Suddenly I started getting error messages that the black cartridge is not installed correctly.  I have removed it and reinstalled it  numerous times and still get the same message. I ran a test on them and test indicated faulty black cartridge. 

I even cleaned the cartridge and contacts on the cartridge and in cradle area but to no avail,  even checked the software and printer says it's up to date.

Instant print said until error is cleared I will not get any cartridges shipped to me.

So come HP,  how do I clear error message to enable printer to work. 

Thank you

 

 

 

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation