• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎08-10-2020 06:35 AM

HP Recommended
Product: HP 8710 All in One
Operating System: Microsoft Windows 10 (64-bit)

Hello, my after market ink just stopped working a couple months ago.  I understand HP has an RTU file or something along those lines after the lawsuit that it was hit with to permit users who wish to do so to downgrade firmware to enable after market cartridges.

 

Found this question here, but the link has been removed. Please repost the link for the rtu file.

 

https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/HELP-8710-Firmware-Downgrade-or-contact-i...

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.