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HP66C215 (HP Officejet 4630 series)
Microsoft Windows 10 (64-bit)

I am trying to add my husband's email address to print to my printer using my ePrint account.  Under Allow ePrint Access, I checked Allowed.  When I try to add his email address, the message I get is "add a valid email address"  It is a correct address and we use the same email/internet provider.  Why won't it accept it?  It shows up, but has a red x next to it.

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