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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I have a printing plan including instant ink supply for my HP ENVY 4520 All-In-One Printer

I have an ongoing error on the colour cartridge of the printer. I have completed, several times, all of the suggested fixes offered to correct the problem, nothing has Worked.

This has left with one other solution, replace the colour cartridge. I cannot because I haven’t been supplied with a replacement, and one will not be sent because of the error on the cartridge! 

How do I resolve this 'Catch 22' situation

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